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The Golf House Vietnam
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Policy
  1. TGHVN
  2. PRIVACY POLICY

Policy

General Terms

When you access our website, it means you agree to these terms. The website reserves the right to change, modify, add or remove any part of the Terms and Conditions of Use, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after changes to the Terms and Conditions are posted, it means you accept those changes. Please check back regularly to update our changes.

1. Instructions for using the web

  • When accessing our website, users must be at least 18 years old or access under the supervision of a parent or legal guardian.
  • We allow you to shop on the web within the terms and conditions of use set forth.
  • Use of any part of this website for commercial purposes or on behalf of any third party is strictly prohibited without our written permission.
  • We do not accept any responsibility, directly or indirectly, for damage or loss caused by your failure to comply with regulations.

2. Customer opinions

  • All website content and your comments are our property. If we detect any fake information, we will immediately block your account or apply other measures in accordance with Vietnamese law.

3. Product information

  • The Golf House Vietnam provides detailed information for each product we post, however we cannot commit to providing complete, accurate, up-to-date, and error-free information. errors for each product.
  • In case the product you receive is not as described in the product information section, please notify Customer Support as soon as possible after receiving the goods. Please ensure that the product is in unused condition for return support.

4. Policy on counterfeit goods, imitation goods, and goods of poor quality

  • The Golf House Vietnam aims to provide the best quality goods and services to customers, all products listed for sale on our website are genuine and we refuse to sell products. Illegal production, copying, counterfeit goods, imitation goods, unknown origin...
  • In case you suspect that the product is illegally manufactured, copied, counterfeit, counterfeit, of unknown origin, etc., please notify us immediately by contacting the Customer Support Hotline. for information verification and support.

5. Legal rights

  • The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Courts in Vietnam will resolve any dispute arising from unauthorized use of this website.
  • When you place an order at The Golf House Vietnam, we will receive an order request and send you an order number. However, order requests need to go through an order confirmation step. We will only confirm your order if your order request meets the order fulfillment criteria at The Golf House.
  • In order for your order request to be confirmed quickly, please provide correct and complete information related to delivery, or the terms and conditions of the promotion program (if any) that you have requested. join.

6. Promotional programs

  • With the desire to bring many benefits to customers, we often have special discount programs.
  • The promotion program's rules will be updated on the website at each time the program runs and may be changed without prior notice to customers.

7. Price

  • Product prices listed at The Golf House Vietnam are final selling prices (including Value Added Tax (VAT).
  • Although we make every effort to ensure that all information and prices displayed are accurate for each product, there may occasionally be errors or omissions. If we discover an error in the price of any product in your order, we will notify you as soon as possible and give you the option to reconfirm your order with correct price or cancel the order. If we cannot contact you, the order will be automatically canceled on the system and a refund will be issued (if the order has been paid in advance).

8. Dispute resolution

  • Any controversy, claim or dispute arising out of or in connection with a transaction at  The Golf House Vietnam or these Rules and Conditions shall be resolved by negotiation, conciliation, arbitration and /or Court under the Consumer Protection Law.
  • Please note that you only purchase products when you accept and clearly understand the above regulations.

Adjust warranty, exchange and return policies

Warranty, Exchange, Return Policy
1. Return conditions at the time of delivery/receipt

Customers need to check the status of the goods and can exchange/return the goods right at the time of delivery/receipt in the following cases:

  • The goods do not match the type or design in the order placed or on the website at the time of ordering.
  • Not enough quantity, not enough sets as in the order.
  • External conditions are affected such as torn packaging, peeling, breakage...

Customers are responsible for presenting relevant documents proving the above deficiencies to complete the return/exchange of goods.

2. Regulations on notification time and sending returned products

When purchasing our products at THE GOLF HOUSE VIETNAM, customers are consulted before ordering the product, and we are always committed to providing customers with the best products. And to best ensure the interests of our customers as well as follow the motto of building our reputation in the hearts of our customers, we have policies to return goods to customers in the following cases:

Defective Products From the Supplier

Defective Products From the User's Side
or because the buyer changes his mind

1 – 2 days

Renewal at no charge

Returns are not supported

1 week

Returns are not supported

  • For products that are defective or damaged due to transportation, customers please keep the product in its original condition and save all images of the product and the shipping unit's verification of the status of the defective goods. , damage. Then, contact us directly at hotline: 0909 33 7777 for support in returning the product.

3. Return method

  • THE GOLF HOUSE VIETNAM accepts product returns for customers within 1-2 days from the date the customer purchases or receives the product from the delivery party.
  • Customers need to notify THE GOLF HOUSE VIETNAM staff of the reason for return and the exact address and contact phone number so that THE GOLF HOUSE VIETNAM can carry out the product return process as quickly as required. your request.
  • THE GOLF HOUSE VIETNAM cares about customer satisfaction and wants to improve service quality, THE GOLF HOUSE VIETNAM accepts free product returns for customers in accordance with the above regulations. For customers in the Ho Chi Minh area, THE GOLF HOUSE VIETNAM encourages customers to come to the Company so that staff can check the product and customers can see and choose to exchange the product according to their wishes. For provincial customers, you can ship the goods via post office & Contact THE GOLF HOUSE VIETNAM about the exchange product, postal code, etc. so that THE GOLF HOUSE VIETNAM can process and send the goods back as soon as possible upon receipt. product.

Payment method

Customers can pay by one of the following methods:

PAYMENT IN CASH:

  • Customers pay directly in cash at the store to the cashier.
  • Customers pay directly in cash to the shipping staff at the place where the customer receives the goods.

PAYMENT VIA BANK TRANSFER:

Please transfer money to the following bank account number:

The Golf House Company

Account number: …………………….
Bank: ……………………….

After the customer makes payment, The Golf House staff will contact you to confirm payment and order information.

PAYMENT BY SWIPPING PAYMENT CARD:

You pay by card at The Golf House's facility. Your account information is kept strictly confidential.

Address: Sala Urban Area, 85-87 Nguyen Co Thach, City. Thu Duc.

Phone number: 0909 33 7777

Information Security Policy

1. Purpose and scope of collection

  • The main data collection on website thegolfhousevietnam.com includes: email, phone, login name, login password, Customer address. This is the information that thegolfhousevietnam.com needs customers to provide when registering to use the service and that thegolfhousevietnam.com uses to contact for confirmation when customers register to use the service on thegolfhousevietnam.com, ensuring Benefits for Customers.

  • Customers will be solely responsible for the security and storage of all service usage activities under their registered name, password and email. In addition, the Customer is responsible for promptly notifying thegolfhousevietnam.com about unauthorized use, abuse, security violations, and retention of registration names and passwords by third parties for remedial measures. Fit.

2. Scope of information use
Website thegolfhousevietnam.com uses information provided by Customers to:

  • Provide services to Customers.

  • Send notices about information exchange activities between Customers and website thegolfhousevietnam.com

  • Prevent activities that destroy the Customer's user account or activities that impersonate the Customer.

  • Contact and resolve with customers in special cases.

  • Do not use Customer's personal information other than for confirmation and contact related to transactions at thegolfhousevietnam.com

  • Website thegolfhousevietnam.com is responsible for cooperating in providing personal information to customers upon request from competent state agencies.

3. Information storage time
The Customer's personal data will be stored until cancellation is requested or the Customer logs in and makes the cancellation. In all cases, Customer's personal information will be kept confidential on the server of thegolfhousevietnam.com

4. Address of the unit that collects, manages information and supports customers

  • Company: THE GOLF HOUSE LLC
  • Headquarters:
  • Address:
  • Phone:
  • Email:

5. Means and tools for Customers to access and edit their data
Customers have the right to check, update, and adjust their personal information by logging into their account and editing personal information or asking thegolfhousevietnam.com to do this.

Customers have the right to submit complaints about personal information disclosure to third parties to the Administration Board of thegolfhousevietnam.com. When receiving these responses, thegolfhousevietnam.com will reconfirm the information, is responsible for answering the reason and instructing the Customer to restore and re-secure the information.

6. Commitment to protecting customers' personal information
Customers' personal information on thegolfhousevietnam.com is committed to absolute confidentiality by thegolfhousevietnam.com according to the personal information protection policy of thegolfhousevietnam.com. The collection and use of each Customer's information is only carried out with that Customer's consent, unless otherwise prescribed by law. thegolfhousevietnam.com commits to:

  • Do not use, transfer, provide or disclose to any third party the Customer's personal information without permission or consent from the Customer, unless otherwise prescribed by law.
  • In the event that the information server is attacked by hackers resulting in the loss of Customer personal data, thegolfhousevietnam.com will be responsible for reporting the incident to the investigating authorities for timely handling and notification to the authorities. Customers are known.
  • Absolutely secure all Customer online transaction information including invoice information and digitized accounting documents at the level 1 secure central data area of thegolfhousevietnam.com.

In case a third party uses customer information previously provided to thegolfhousevietnam.com, thegolfhousevietnam.com will be responsible for working with the competent authority to find the cause of the information disclosure. .

THE GOLF HOUSE VIỆT NAM

Trung tâm đào tạo golf hàng đầu tại Việt Nam. Với đội ngũ chuyên gia giàu kinh nghiệm, cam kết mang đến khóa học chất lượng, sử dụng các thiết bị hiện đại và lộ trình đào tạo rõ ràng.

The Golf House Việt Nam không chỉ là nơi học golf mà còn là địa điểm lý tưởng để thưởng thức ẩm thực, mua sắm và thư giãn. Với sự kết hợp hoàn hảo giữa golf và lối sống, The Golf House mang đến trải nghiệm tuyệt vời cho các golf thủ và khách hàng yêu thích môn thể thao này

TGH VIETNAM

ACADEMY

ECOSYSTEM

PROSHOP

PROMOTION

News

PRIVACY POLICY

CONTACT 85-87 Nguyen Co Thach Str., An Loi Dong Ward, Thu Duc city, Ho Chi Minh city, Vietnam

HOTLINE (+84) 932 03 25 25

EMAIL admin@thegolfhousevietnam.com

OPENING HOURS Mon - Fri: 08H00 AM - 20H00 PM
Sat - Sun: 08H00 AM - 19H00 PM

©2023 Copyright Thegolfhousevietnam.com.. All Rights Reserved
The Golf House Vietnam
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